Terms & Conditions Rainbow Aquatics Aqua Fitness & Aqua Yoga

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A. Exercise Classes

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Our Classes start from £8.00 (correct at the time of publishing) details of the sessions available are most readily available on our social media pages, or please drop us a message. We run a weekly - fortnightly booking service where you can book as often as you wish with no commitments. All sessions MUST be booked online and are non-refundable or transferable between dates.

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B. Your membership

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You must be over the age of 18 to book onto the sessions unless otherwise agreed. Children over the age of 12 years can join an adult in a class. Their own space must be booked. Same prices are charged irrelevant of age.

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You must complete a PAR-Questionnaire before you book on to any of the sessions that Rainbow Aquatics offers. By completing a PAR-Questionnaire you confirm to us that you have no known condition or are undergoing any treatment that would prevent you from being capable of physical exercise in all material aspects. Please do complete the PARQ & Waiver. (Refusal to complete a form but you choose to attend sessions, we will assume you have accepted the risks laid out and there is no comebacks on the teachers or business)

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On booking any session and every time you enter Rainbow Aquatics during your booked session, you confirm to Rainbow Aquatics that you have no medical conditions known to you that would mean that you are not capable of all forms of exercise and that such exercise will not be detrimental to your health. If in doubt, it is your sole responsibility to consult a medical professional.

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C. Payments and Fees

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Payments are due within 24 hours of booking OR before the start of the session whichever is soonest.

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Sessions are non-refundable or transferable under any circumstances.

 

All fees and charges are subject to periodic increases and we reserve the right to change the costs of our services at any point. 

 

D. Refunds

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Under no circumstances do we offer refunds. We book weekly to ensure you have the most flexibility in your personal commitments.

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E. Cancellation Policy

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If a class is cancelled by us the session will be credited to the client automatically. This will come of your next booking at the checkout.

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F. Cancellation / Removal by us

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We may cancel any booking without notice if you commit a material breach of this agreement including, but not limited to, a breach of club rules, abuse or threatening behaviour or vandalism or other illegal activity.

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We may cancel any booking without notice if any fees or charges remain unpaid 2 days after the session was booked.

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We reserve the right to cancel any class, if an instructor is unable to attend a session due to unavoidable circumstances. A credit will be added to your account.

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G. Data Collection

 

In the course of your booking at Rainbow Aquatics we may collect certain personal information from you including personal details and details about your health. We will use this information for purposes including managing your bookings and contacting you. You will always be given the opportunity to opt out of such communications by getting in touch with us. You have the duty of keeping your personal information up to date and to inform us if you have any significant changes.  We will limit the access to the processing of personal information to our employees and management who may require its use for marketing or other services.

We reserve the right to take photos of our facilities (which may include you, unless you wish to opt out which you can do at times when photos are being taken) for press and other promotional uses.

 

H. Opening hours

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The sessions plan to run throughout the year, we will have closure over seasonal holidays and bank holidays. 

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I. Health commitment statement

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Your health is your own responsibility, however our commitment to you:

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We will make every reasonable effort to make sure that our exercise facilities are in a safe condition for you to use.

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We will take all reasonable steps to make sure all our staff are qualified to the fitness industry standards set out by the register of exercise professionals.

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We will respect your own personal decisions. You do not have any obligation to follow what our instructors advise you to do. We will however ask you not to exercise beyond what we think are your own abilities.

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Your commitment to us (expected)

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You should always exercise in a safe manor. You should exercise to your own abilities. If you are concerned or know that you may have a medical condition that may affect your training before you use our facility you should seek medical advice prior to starting an exercise programme or session. If you feel ill when using our facility you should let us know immediately.  Our instructors are not doctors but are first aid qualified.

If you have a disability you must follow any reasonable instruction to allow you to train in a safe environment.

You should make yourself aware of any rules or instructions within the facility. There are risks when exercising. You should not undertake any exercises that you have been told are not suitable for you.

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This statement is a guide only. It does not represent a legally binding agreement between you and us and does not create any obligations that you or we have to meet.

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We expect everyone to treat one another with respect, open-mindedness and compassion; we do not tolerate any form of bullying, derogative comments / remarks or ill behaviour.

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